QUOTE(Platypus @ Oct 15 2003, 08:06 AM)
I delight in doing the unexpected, and today is no exception. Hm. There's a paradox in there somewhere. Anyway, I feel compelled to defend the moderators here. Nobody knows like they do that I frequently complain about specific moderation actions, but let's all try to remember that they are human beings with real lives who volunteer their time to make this a better place. And they rarely get the thanks they deserve. Yes they make mistakes, yes they're inconsistent sometimes, but without them this place would really...well, you know.

Thanks for that, Plat. I was going to post something along those lines - not the "thanks they deserve" part, but just that indeed, we are volunteers, and we are prone to error.
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That said, I'd like to make a couple of suggestions for improvement. First and foremost would be a way to appeal a moderator action, particularly a strike. (Can moderators really issue strikes? I thought that was limited to Mike and Jaime. Some clarification just on that point would be helpful.) I don't know how feasible it is in terms of the software we use, but the ideal would be where the person gets to face their accusers and have their say about why they feel the strike was undeserved, before the entire staff. I don't think I've ever seen a moderator action undone, or an apology issued, though there have been many cases where those things should have happened. A little accountability would go a long way.
1. Yes, moderators and administrators may issue strikes. Committee members may not.
2. I agree in principle about the idea of an appeal, but realistically, given the fact that we are all volunteers and spend varying amounts of time here, is it feasable? We (the staff)
do discuss many (but not all) moderation actions. We do discuss all instances where strikes may be issued. We have, on occassion, rescinded an action based on feedback from the person in question, and there are infractions and moderating issues which have prompted us to further codify what we are doing.
Daytonrocker's little story that may have included a PM from me is a case in point. That specific issue prompted the staff to spell out more clearly our policies on language.
While moderation will always take a certain amount of subjective and contextual reasoning, we are also struggling to make it as fair and objective as possible. I try and avoid moderating people who disagree with me on the boards - instead, I will bring it to someone else's attention. One thing to keep in mind, is that this is still a relatively new site. The staff shares a vision of a debate site which is professional, civil, clean, and mature - and to reach that goal, we keep tweaking.
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Overall, it might improve things somewhat if some basic moderator guidelines were developed and posted where everybody can see and understand how moderation really works (even though they can't and shouldn't necessarily see the details behind specific actions).
I agree entirely; this is something we have been discussing among the staff as well.
Daytonrocker:
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But now, I find out from a friend here that her posts are getting deleted. And she hasn't been given a reason. Who's point are we making here? Ours? Or the AD staff's? They spend so much time editing ours, it's tough to tell anymore.
As far as I know, no one has their posts deleted without being given a reason.
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But I also don't want to be part of a debate community who's leaders arbitrarily restrict our speech to serve some other needs.
What needs might those be? On the AD staff, we strive for several things: balance, fairness, and good debate. We keep an ideologically balanced staff. When we feel that our personal views may keep us from being fair, we turn our issues over to the rest of the staff.
Of course we make mistakes; everyone does. And it's your choice to be a part of it, or not. I think that we have some really good things going for us:
1. We are managing to keep a fairly high level of discourse here.
2. We recognize that the site we
want is still in the future, and we are willing to evolve to get there.
3. Unlike most debate sites I've seen out there, our staff and administration does not have a political or ideological bias when it comes to managing the debates.